The error [pii_email_316cb5e2e59f1ce78052] appears in the Outlook software when some of the files are corrupt or interacting with the other applications. If you are getting this error continuously, then you need a permanent solution to fix it.
What is the cause of the error [pii_email_316cb5e2e59f1ce78052]?
Generally, the error occurs when there is a problem with the installation process. While installing the outlook on your computer, if you any of the file go missing or not installed properly, the outlook would have difficulty running the important process.
It will prompt the error message [pii_email_316cb5e2e59f1ce78052] on the screen indicating there is something wrong with the files.
In some case, the outlook files conflicts with other application found on the computer. Most probably the other email software, which uses a similar method to send and receive the emails, would create a problem.
Also, there is a possibility that the user is using multiple accounts on the single outlook software which caused the application to produce the error message when it finds challenging to read the information.
What are the ways to solve the [pii_email_316cb5e2e59f1ce78052] error message?
There could be various reasons why you are getting the Outlook error [pii_email_316cb5e2e59f1ce78052] on your computer. We have listed down the most common reason and their solutions below. Apply them one by one and see if the error disappears.
1) Dealing with Cache and Cookies:
All the modern software uses Cache and Cookies to improve the efficiency and speed of the application. These files are stored on your computer as temporary files. Whenever you open the software on your computer, instead of building the new cache, the application uses an already stored cache or cookies.
As a result, the software loads quickly and reduces the stress on the computer memory. These cache files need to be replaced periodically; generally, the software does this without needing manual inputs.
However, in some cases, the software may fail to delete the old file and produce a new one. In that case, the user has to clean the cache and cookies with the manual inputs and delete them permanently to build new cache files.
Software running on the old cache file would produce an error message similar to the [pii_email_316cb5e2e59f1ce78052] error message. So the first thing that you have to do is delete the cache file.
2) Windows Troubleshooting Center to Repair the file:
The windows operating system has made an advanced repair center that identifies the problem in the windows software and applications and finds the latest solution to fix them.
The repair process works autonomously and fixes the problem finding the best solution to fix the problem. If any of the Outlook files is not working properly or corrupted, using the repair center would find the instant fix and get the problem resolved.
3) Re-install the Microsoft Outlook Software:
The quickest solution to fix the problem is to remove the entire outlook application from your computer and reinstall the latest version. Before you install the file, remove all the cache files, temporary files, database, and cookies.
Clean the disk to clear the space for the new installation. Download the outlook for the official Microsoft website and install the application on your computer.
In most cases, the new installation will work perfectly, and the error message would disappear permanently.
4) Contact Microsoft Customer Support Team:
If none of the above solutions works, then it is time to reach Microsoft customer support. Some errors might need expert support.
Raise the query to the customer support team of Microsoft to let them know about the problem. Provide the error message with the details of the computer configuration.
It will help them to rectify the cause of the error. Sometimes, the hardware of the computer might not be suitable for running some of the inbuilt features of Outlook.
Disabling them using the command inputs would stop the background process, and you will be able to use Outlook again. However, you might not be able to use the feature that is disabled until you upgrade your computer hardware system.
Apply the above solutions and fix the Outlook problem. It will resolve the issue permanently and give you access to your email account.