How to Pick Managed IT Providers: The Complete Guide for Businesses


Did you know that 90% of small businesses surveyed said that managed IT services helped their businesses?

Whether you’re dealing with common IT issues or you have needs that go beyond the basics, having IT services to back you up can be a huge help in times of need.

However, you have to be sure that you’re choosing the best provider available so that you have good customer service and around-the-clock support.

Keep reading to get some insight into how to pick managed IT providers that are best for your business.

Growth Potential

As your business gets bigger, the IT support you’ll need will also expand. Make sure that the managed IT support service you choose is able to be flexible for all of your needs.

Any of the top-rated managed IT companies are going to give you a customized network design. They will also have all of the latest and greatest technology available, so you never have to worry about whether or not your business is behind the times.


Any managed IT company that you think about hiring needs to have a stellar background and plenty of experience already.

The company should also be familiar with your industry and the type of business that you already do. If you run a private school, for example, choosing a service like will be a smart choice. Otherwise, you may end up with a disconnect between your expectations and what they can actually do for you.

Start by reading online reviews, and always look at the company’s website to see how professional it seems. Both of these things will help you learn more about their past experience in the business.

Size and Support System

When you need help with your IT services, you likely need it sooner rather than later. It might be a security issue or something that is impacting operations, so getting help right away is important to keep your business running.

It’s important to choose a managed IT company that is large enough to always answer your support tickets. It’s even better if they are able to offer 24/7 monitoring since they can support and maintain your data at all times.

Some managed IT companies also offer on-site support, which is great for decreasing risk overall.


You will need to have a set IT service budget before you even start to look at your options. You need to be able to afford the IT services without it impacting your bottom line, so it’s wise to search within your budget rather than just looking at any options in the area.

Some options for IT providers are going to offer pay-as-you-go pricing, which can be good for businesses that are in the startup or growth phases.

Pick Managed IT Providers That Work for You

There are other aspects to consider as you start to pick managed IT providers, but these are the key places you should start.

Always consider their potential, experience, size, and costs before anything else. Once you have a shortlist, you can start to further narrow it down based on your business’s specific needs.

Check out more of our blog to find even more business tips like these.