Solved : Outlook Error [pii_email_e1aa8f4deb45ecd93b2a]


Microsoft Outlook is a widely used email sending and receiving application that provides seamless service to the users. While using the Outlook email, you may encounter several errors.

The [pii_email_e1aa8f4deb45ecd93b2a] is one of the error messages that occasionally pops-up while using the email service. It is frustrating to face the error when you have important works to complete.

Follow the below given instructions to fix the [pii_email_e1aa8f4deb45ecd93b2a] outlook email application error message.

What is [pii_email_e1aa8f4deb45ecd93b2a] error message?

The error occurs when the SMTP server is not properly configured on your PC, or the application is interacting with other software on your computer creating the conflict between two processes. As a result, the outlook application will crash with the message “pii_email_e1aa8f4deb45ecd93b2a”.

How to fix [pii_email_e1aa8f4deb45ecd93b2a] error in outlook mail?

We have summarized the solution as the most useful way of fixing the error message. Kindly follow the instructions step by step to see if the error disappears.

1) Cookies and Cache Cleaning:

Every file and software creates temporary cookies or cache on the system. When you try to run the new application on the old cache file, the software finds difficulty reading the old code and produces the error message. Your outlook might have got a new update, but the cache file stored on your computer is still running on the old function. Cleaning the Cache and Cookies from the memory would allow the application to build a new cache file.

2) Uninstall the old and install the new version of Outlook:

Well, this solution is effective for all types of software that you install on your computer. Simply uninstall outlook and install the latest version again. When you remove the software, the computer cleans all the files including the error-producing files. The new version of the software makes the required setting to the files when you proceed to the installation. This will enable the computer to configure the application for smooth functioning during the installation. It will solve the “pii_email_e1aa8f4deb45ecd93b2a” outlook error.

3) Update to the new version:

Updating the outlook to the new version would help the application to fix the broken pieces. The error sometimes occurs when your application is outdated and no longer supports the current operating system. Updating the software would enable the application to restore the file with the latest version and fix any error encounter during the installation.

4) Use windows troubleshooting:

Windows troubleshooting application provides instant solution to the most common errors found in the Microsoft powered applications. The troubleshooter center would scan the application for the solution to fix the [pii_email_e1aa8f4deb45ecd93b2a] error message in the outlook. Although the method does not work all the time. However, it is the safest and quickest way to fix some of the windows application errors.

5) Active Multiple Account

Check if you are login with multiple outlook accounts on the same computer. If this is the case, logout from the outlook. Clean the cache and login again. The method may solve the problem, and your outlook application will run smoothly.

6) Access Outlook in Browser:

If none of the above solutions works and if you are in the hurry, then go to the Outlook web browser application. Find the outlook login page on the web and login to your account in the browser. The website works similarly to the desktop application. Complete your task using the web browser access and fix the desktop outlook problem later.

7) Raise issue to the Microsoft Support Team:

You can raise a ticket at the Microsoft support center. Send them an email and share the screenshot of the error message that shows on your PC. The team at Microsoft would respond to your query within few days with the conventional solution.


Hope the given suggestions have helped you to solve the [pii_email_e1aa8f4deb45ecd93b2a] outlook error message. There are various ways you can fix the error. If you do not know about handling some of the processes, then you can seek help from the local hardware engineer. Your hardware engineer will help you to fix the problem by following the provided solutions. In most cases, updating the software solves the problem, and your applications would run as normal.

Related Link: 5 Simple Ways to Solve the [pii_email_6b2e4eaa10dcedf5bd9f] error